Privacy Policy
Lurea Privacy Policy
This Privacy Policy describes how your personal information is collected, used and shared when you visit www.Lurea.fr (the âSiteâ) or make a purchase.
PERSONAL INFORMATION COLLECTED
When you browse the Site, certain information about your device is automatically collected, including:
- Information about your web browser, IP address and time zone.
- Data regarding cookies installed on your device.
Additionally, we collect information about:
- The pages or products you view.
- The websites or keywords that led you to our Site.
- How you interact with the Site.
This automatically collected data is called âDevice Informationâ .
Technologies used to collect Device Information
- Cookies : files stored on your device to store certain information (see list of specific cookies below).
- Log files : Record Site activity and collect information such as your IP address, browser type, and date/time stamp.
- Tags, pixels and invisible pixels : electronic tools that track how you interact with the Site.
When you make a purchase on the Site, we also collect specific information:
- Your name, billing and shipping address, payment information (including credit card numbers), email address, and telephone number.
This information is referred to as âOrder Informationâ .
The term âPersonal Informationâ in this policy includes Device Information and Order Information.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use Order Information primarily to:
- Process your orders (payment, shipping, confirmation).
- Communicate with you.
- Assess potential fraud or risks.
- Provide you with information or advertising regarding our products and services, according to your preferences.
Device Information helps us:
- Prevent fraud or potential risks.
- Optimize and improve the Site (analysis of user behavior and effectiveness of marketing campaigns).
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use it, including:
- Shopify : To host our online store. See Shopify's privacy policy here: Shopify .
-
Google Analytics : to understand how our customers use the Site. Learn more about Google here: Google Privacy .
- You can opt out of Google Analytics here: Opt-out .
We may also share your Personal Information to:
- Comply with applicable laws and regulations.
- Respond to a subpoena or other legal request.
- Protect our rights.
BEHAVIORAL ADVERTISING
We use your Personal Information to provide you with targeted advertising. Learn more:
- Consult the NAI .
- Manage your advertising preferences through the Digital Advertising Alliance portal.
YOUR RIGHTS
If you are a European resident, you have the right to:
- Access your Personal Information.
- Request their correction, updating or deletion.
To exercise these rights, contact us at support@Lurea.fr .
Please note that your information may be transferred outside of Europe (Canada, United States).
DATA RETENTION
We retain your Order Information unless you ask us to delete it.
CHANGES
This Privacy Policy may be amended to reflect changes in our practices or for legal, regulatory or operational reasons.
CONTACT US
Questions or need assistance? Our team is here to help!
E-mail : support@Lurea.fr
Hours of operation :
Monday - Friday: 08:00 - 18:00
Saturday and Sunday: 10:00 - 16:00
Average response time : 24 to 48 hours