Payment Policy

Lurea.fr Payment Policy

Welcome to Lurea.fr! This Payment Policy sets out the terms and conditions applicable to the processing of orders and payments on our site. By placing an order, you agree to the following terms:

Accepted Payment Methods

We accept the following payment methods:

• Credit cards (Visa, MasterCard, American Express)
  

• PayPal

• Apple Pay

All payments must be made in Euros (€).

Billing Information

• Accuracy of information : You must provide accurate, complete, and current billing and account information for all purchases made on our site. You agree to update your contact information, including your email address and payment details, to ensure your transactions are processed correctly.

Rates and Promotions

• Price changes : Product prices are subject to change without notice. We reserve the right to modify or discontinue a product at any time.

• Promotional codes : Promotional codes or discounts must be applied at the time of ordering. They are not valid on previous purchases and generally cannot be combined with other offers unless otherwise stated.

Order Confirmation and Invoicing

• Order confirmation : After validating your order, you will receive a confirmation email containing the item details, delivery method, and billing information. This email serves as your receipt.

• Billing : A detailed invoice will be included with your package. It will include the total amount, delivery charges (if applicable), and any discounts applied.

Payment Processing

• Authorisation : By providing your payment information, you authorize us to charge the corresponding amount via the selected payment method. All transactions are subject to verification and anti-fraud control.

• Transaction failure : If your payment fails or is declined, we will notify you by email. You will then need to provide another payment method to complete your order.

• International Payments : An additional charge may be applied for payments processed abroad depending on the fees imposed by your bank or payment provider.

Disputes and Chargebacks

• Dispute Resolution : For any questions or problems regarding your order, contact our customer service at support@Lurea.fr . We are committed to resolving any dispute quickly and satisfactorily.

• Chargebacks : Unauthorized chargebacks will be investigated. If found to be unjustified, you will be required to refund the amount charged and any associated fees.